Financial Services CIOs Speak to Embracing New Ways of Working
Digital collaboration used to be a novelty for the financial services industry. Known for its traditional office culture and paper-based processes, the industry suddenly had to find a new pace for change when it was tasked with operationalizing widespread remote work and digital transformation last year. But what was once a pandemic-specific necessity soon became a competitive advantage — leading to improved employee experiences and better client engagement. I spoke to this paradigm shift within the industry during Zoomtopia 2021, joined by Greg Driscoll, CIO at Penn Mutual; Sathish Muthukrishnan, CIO at Ally; Mona Breed, CIO at Moody’s; and Neal Sample, CIO at Northwestern Mutual, to discuss how video technology is a catalyst for change. From return to work planning to improving client experience, check out our customers’ unique insights on the impact of digital collaboration technology: Operationalizing hybrid work “At Penn Mutual, we’ve gone full flex. We surveyed our employee ...