Email threads with recipients outside your organization will be labeled “External”
What’s changing
We’re adding a new “External” label to email threads that include recipients outside your organization. This adds to the existing external recipient warning banner, which is displayed when responding to emails sent from outside of your organization.
The “External” label will be visible on Gmail on the web and Android devices. We will provide an update when this feature becomes available on iOS.
Important Note: Admins can turn these warning labels on or off for their organization.
The external label and warning banner appears when interacting with individuals outside the domain. |
Who’s impacted
Admins and end users
Why it’s important
The “External” label and the reply warning banner and label are helpful reminders for users to treat external messages with caution. This can help avoid unintentionally sharing confidential information with recipients outside of their organization.
Additional details
Secondary and alias domains are exempted from being labeled as “External”.
Getting started
- Admins: Visit the Help Center to learn more about turning external recipient warnings on or off in Gmail. Note: This setting controls both the “External” label and warning banner.
- End users: No action required. When enabled by your admin, you'll see "External" label and warning banner when interacting with or replying to email threads with recipients outside your organization or contacts.
Rollout pace
- Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on April 29, 2021
Availability
- Available to all Google Workspace customers, as well as G Suite Basic and Business customers
Google Workspace Updates
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